Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 31 Aug 2020 07:54:59 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Product information  Ticket comment <div>It is technical problem from your side. It is very unfortunate. I need the confirmation that i per your company’s offer i will get the third one free or not. Second thing i am sharing the screen shot of the technical problem what i face. In first photo you offered 35% discount for buying 3. In second foto i selected 3 product and final checkout shows SAR 120. Which means full proce. That was the same in my case earlier. Kindly look into the technical problem.</div>
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<div>Regards</div>
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<img class="ymail-preserve-class inline-image-guid-00D93E41-54B8-4590-A906-9E16A9CCAF55 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MjM0MDg1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jPm9WgnxT10z79nEAmzd-3ApxrDzrYskvcVQWgZMSQI" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-9DBABCEC-ACA7-4B32-BEE2-0EB2393F06F6 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MjM0MDg2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QMxnZnGgGuy1Lq51k5UKZhtRKBFJopwd64a76Om5BDg" alt="Inline image" style="width: 100%"><div><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, August 31, 2020, 10:36 AM, Max &lt;[email-masked]&gt; wrote:</div>
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<div>Hi Siddiqui,<br><br>
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<div>Thank you for your response.</div>
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<div>We would like to inform you that you have only select two pairs of the item #162016796 - - Printed Jog Pants with Drawstring and Pocket Detail. </div>
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<div>To avail the buy 2 get 1 promotion you need to buy two product and choose any other product, of equal or lesser value, and add it to your cart along with that item. </div>
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If all items have same value than you will only be paying for the value of one item. If any items has different value than the higher value will the order value.
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<div>Hope this helps and have a great day!</div>
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<div>Feel free to reach out to us if you need any further assistance.
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1436956