Subject: Ticket Assigned - Conversation with amirah
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 30 Aug 2020 14:06:13 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amirah amirah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amirah Bot:  Hi Amirah ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0592443040            05:57 PM, 30th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:58 PM, 30th Aug                     amirah                    Chat widget opened           05:58 PM, 30th Aug                     amirah                    I did a returns request           06:00 PM, 30th Aug                     amirah                    But no one coutact me           06:00 PM, 30th Aug                     amirah                    To colect the items           06:01 PM, 30th Aug                   Shivani                    We sincerely apologies for the inconvenience caused to you.           06:01 PM, 30th Aug                   Shivani                    Kindly share your order number.           06:02 PM, 30th Aug                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:03 PM, 30th Aug                   Shivani                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us again.

Thank you for contacting us.           06:06 PM, 30th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1438928