Subject: Ticket Assigned - Conversation with hi this is arockia keni
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 30 Aug 2020 13:36:47 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi  this is arockia keni hi  this is arockia keni                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi  this is arockia keni Bot:  Hi Hi  This Is Arockia Keni ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6219162968 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966563886726            05:29 PM, 30th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:30 PM, 30th Aug                     hi  this is arockia keni                    I have an order with Centerpoint           05:31 PM, 30th Aug                     hi  this is arockia keni                    Delivery type COD           05:31 PM, 30th Aug                     hi  this is arockia keni                    I would like to know the delivery status.           05:31 PM, 30th Aug                     hi  this is arockia keni                    Order No:6219162968           05:32 PM, 30th Aug                     hi  this is arockia keni                    AWB:S002266940783           05:32 PM, 30th Aug                   Shivani                    Thank you for the detail.           05:32 PM, 30th Aug                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           05:32 PM, 30th Aug                     hi  this is arockia keni                    Okay!           05:32 PM, 30th Aug                   Shivani                    Thank you for holding up            05:33 PM, 30th Aug                   Shivani                    We would like to inform you that your order has already been shipped from our warehouse on 28 Aug, 2020.           05:33 PM, 30th Aug                   Shivani                    Our courier partner will contact you to arrange a time for delivery.The order should be with you soon.           05:33 PM, 30th Aug                   Shivani                    Is there anything else I can help you with?            05:33 PM, 30th Aug                     hi  this is arockia keni                    Well Noted!           05:34 PM, 30th Aug                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           05:34 PM, 30th Aug                     hi  this is arockia keni                    Can you please expedite the delivery date?           05:34 PM, 30th Aug                     hi  this is arockia keni                    Thanks for your kind reply           05:35 PM, 30th Aug                   Shivani                    We would like to inform you that the order usually delivered within 3- 4 working days.           05:35 PM, 30th Aug                   Shivani                    You're most welcome.           05:36 PM, 30th Aug                   Shivani                    Have a great evening!           05:36 PM, 30th Aug                     hi  this is arockia keni                    You Too!           05:36 PM, 30th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1438830