Subject: Ticket Assigned - Conversation with sana mohammad
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 30 Aug 2020 12:57:53 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sana mohammad sana mohammad                    Bot:  Hi again! Bot:  Please enter your name Customer:  hey,im attaching following items which  i didnt received and done payment  online  kindly send me my missing items as soon as possible  my order no is - 8398596225  address  rumaithiyah  block - 8 street - 85 house no - 13  sana mohammad  contact no - 00965 97665257 Bot:  Please enter your name Customer:  sana mohammad Bot:  Hi Sana Mohammad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8398596225 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:44 PM, 30th Aug                     sana mohammad                    I email at aupport centrepoint on 26th July and still nothing i received my missing items           04:45 PM, 30th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:45 PM, 30th Aug                     sana mohammad                    *support center point           04:45 PM, 30th Aug                     sana mohammad                    Hey           04:46 PM, 30th Aug                     sana mohammad                    I email at aupport centrepoint on 26th July and still nothing i received my missing items           04:47 PM, 30th Aug                   Shivani                    We sincerely apologies for the inconvenience caused to you.           04:47 PM, 30th Aug                   Shivani                    We would request you to please share the name of the item which is missing.           04:47 PM, 30th Aug                     sana mohammad                    When i will receive my missing item           04:47 PM, 30th Aug                   Shivani                    Also, share the item id as well so that we can check.           04:47 PM, 30th Aug                   Shivani                    Kindly share your order number.           04:48 PM, 30th Aug                     sana mohammad                             04:49 PM, 30th Aug                     sana mohammad                             04:49 PM, 30th Aug                     sana mohammad                             04:49 PM, 30th Aug                     sana mohammad                             04:49 PM, 30th Aug                     sana mohammad                             04:50 PM, 30th Aug                   Shivani                    All these 5 items are missing?           04:50 PM, 30th Aug                     sana mohammad                    8398596225           04:51 PM, 30th Aug                     sana mohammad                    yes its missing           04:52 PM, 30th Aug                     sana mohammad                    When i will get them           04:52 PM, 30th Aug                   Shivani                    We sincerely apologies for the inconvenience caused to you.           04:52 PM, 30th Aug                   Shivani                    We would like to inform you that after checking your order, we found out that your order has been delivered completely.           04:52 PM, 30th Aug                     sana mohammad                    No its not deliverd completely           04:53 PM, 30th Aug                     sana mohammad                    When i open box received           04:53 PM, 30th Aug                   Shivani                    However, we would like to inform you that we would forward your issue to our concern team.           04:54 PM, 30th Aug                     sana mohammad                    These items not available in the box           04:54 PM, 30th Aug                     sana mohammad                    And same day I send here request about missing items           04:54 PM, 30th Aug                     sana mohammad                    When your team will contact ??           04:55 PM, 30th Aug                   Shivani                    Thank you for the details.           04:55 PM, 30th Aug                     sana mohammad                    When i will receive           04:55 PM, 30th Aug                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           04:55 PM, 30th Aug                   Shivani                    We will get back to you via email.           04:55 PM, 30th Aug                   Shivani                    Is there anything else I can help you with?            04:55 PM, 30th Aug                     sana mohammad                    How long should i have to wait           04:55 PM, 30th Aug                   Shivani                    We will try to resolve it as soon as possible.           04:56 PM, 30th Aug                     sana mohammad                    Resolve this issue as soon as possible and send me my missing items           04:56 PM, 30th Aug                     sana mohammad                    Ok thankyou           04:56 PM, 30th Aug                   Shivani                    We will get back to you soon.           04:57 PM, 30th Aug                   Shivani                    You're most welcome.           04:57 PM, 30th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1438688