Subject: New Reply Received - FP08141000674
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 29 Aug 2020 21:28:11 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  FP08141000674  Ticket comment <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MjExMzY3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sm86X-NS1jlTPKrtZJZ_0xbjnYrnX-LHZhos7OxENTM"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 29 Aug 2020, at 3:31 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Marwa​,</div>
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<div dir="ltr">Thank you for ​your response.</div>
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<br>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">We would request you to please share the name of the item which you want to return along with the item id so that we can create the return request on your behalf .</div>
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<br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1409668