Subject: New Reply Received -
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 28 Aug 2020 09:15:51 +0000

Hi Shivani Rani,  The customer has responded to the ticket.    Ticket comment <div dir="auto">ok.</div>
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<div>On Mon, 24 Aug 2020, 09:54 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><span style="color:rgb(0,0,0)">Hi Edlin,<br></span></div>
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</span><div style="margin:0in 0in 0.0001pt"><span style="color:rgb(0,0,0)"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Thank
you for shopping at <a href="http://www.splashfashions" rel="noreferrer" target="_blank">www.splashfashions</a><a href="http://xxxxxx.com/" rel="noreferrer" dir="ltr" target="_blank"></a>.com.</span></span></div>
<div style="margin:0in 0in 0.0001pt"><span style="color:rgb(0,0,0)"><span dir="ltr" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</span><br></span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr"><font><span style="font-size:10.5pt">We </span>apologies<span dir="ltr"><span style="font-size:10.5pt"> for the </span>inconvenience<span dir="ltr"><span style="font-size:10.5pt"> caused to you. We would like to inform you that as a gesture of goodwill we have processed a refund for you for the </span>partially<span style="font-size:10.5pt" dir="ltr"> received product. The amount will be credited as a voucher that can be used for your next purchase. We would also like to inform you that you can keep the item and do not have to return it.</span></span></span></font></span></div>
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<span dir="ltr"><font><span dir="ltr"><span dir="ltr"><span dir="ltr" style="font-size:10.5pt">​</span></span></span></font></span><br>
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<span dir="ltr"><font><span dir="ltr"><span dir="ltr"><span dir="ltr" style="font-size:10.5pt">​</span></span></span></font></span><span style="color:rgb(0,0,0)"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Feel free to get in touch with us for any further queries.</span></span>
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</span><div style="margin:0in 0in 0.0001pt"><span style="color:rgb(0,0,0)"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></span></div>
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<div><span style="color:rgb(0,0,0)"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your friends,</span></span></div>
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<span style="color:rgb(0,0,0)"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The</span> <span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>S</span></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0)'>upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1415172