Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Aug 2020 08:58:21 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1413054 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: KNET refund issue Order Date : Aug 19, 2020 Order ID: 8398339354 Hybris id: 03518013 Assistance Required: Need urgent Refund  Issue Description: The order is on validation cancelled and the amount got captured.  Please check and process refund.  Regards, Shivani