Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Aug 2020 08:50:11 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1414971 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: KNET refund issue Order Date : Aug 22, 2020 Order ID: 8398716030 Hybris ID: 03504016 Assistance Required: Need urgent refund  Issue Description: The customer placed an order which was on validation cancelled. However, we have captured the amount.  Kindly check and process the refund on priority as customer is chasing us for the refund.  Thank you for your help!  Regards, Shivani