Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Aug 2020 07:56:10 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1423729 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: KNET refund issue Order Date : Aug 25, 2020 Order ID: 8399357635 Hybris ID: 03533082 Assistance Required: Need urgent refund  Issue Description: The customer placed an order which was on validation cancelled. However, we have captured the amount.  Kindly check and process the refund on priority.  Thank you for your help!  Regards, Shivani