Subject: Ticket Assigned - Second email after chats /messages and no response
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 28 Aug 2020 06:06:39 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Second email after chats /messages and no response I am writing again for a return. Please get someone to pick up the item and
refund me immedietley. No one has been answering my fb msg or emails.

Thanks,
Viktorija

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1431076