Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 27 Aug 2020 13:15:16 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div><br></div>
<div dir="auto">Please advise when I will get my refund</div>
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<div dir="auto">Regards </div>
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<div>On Tue, 25 Aug 2020 at 8:43 PM Samira Haidar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div dir="auto">The Support Team</div></div>
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<div dir="auto">I am really shocked and disappointed  from your below response. </div>
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<div dir="auto">Please do re-check all my previous orders as I had never asked for any refund or replacement because I used to get all my orders right. There is no point of lying on you to receive a refunds.</div>
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<div dir="auto">As a result, please re-listen to all my calls, I asked for replacement and new delivery, never asked for refund!!!!!</div>
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<div dir="auto">Though of the above, I am sure 100% that I have not received the following attachments. </div>
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<div dir="auto">I WAN MY REFUND ASAP<div></div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MTQwNzI3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LH4QfB0BlJvuVXmetl0cVg4hxd-qXEalpk4o6V8DmQE" style="width:896px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MTQwNzI3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BIf8Xujt_accUwBJHPYPz2FSm3IrElIM8r3vbg7smvI" style="width:896px;max-width:100%"></div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MTQwNzI3MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ev2KVq_TsYaP5Gg4hiT4glheEUsXNqCpYT69FWWMI6g" style="width:896px;max-width:100%"></div>
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<div dir="auto">On Tue, 25 Aug 2020 at 12:56 PM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Samira,</div>
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<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for your response.<br><br><br>
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<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that after checking your order, we found out that your order has been delivered completely.</div>
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<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We<br><br> would request you to please check it once and if you still believe that<br><br> the item is missing please share the name of the item along with the <br><br>item id so that we can help you.</div>
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<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We look forward to hearing from you.<br><br style="box-sizing:border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing:border-box">Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1390845