Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Aug 2020 14:21:26 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Hello sir, i replied last night. It waa the large size with no belt included. Hope this will resolve now and have rhe belt.<div dir="auto">Rhank you, </div>
<div dir="auto">Lian</div>
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<div>On Wed, 26 Aug 2020, 5:52 pm Lian David, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi sir, <div dir="auto">i replied last night. Its the large size the item without belt included. Hope this will resolve now. <div dir="auto">Thank you,</div>
<div dir="auto">Lian</div>
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<div dir="ltr" class="gmail_attr">On Wed, 26 Aug 2020, 3:30 pm Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1413539</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Shivani Rani : </div>
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<div>Hi Lian,</div>
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<div>Thank you for your response.</div>
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<div>We sincerely apologies for the inconvenience caused to you.</div>
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<br>We can see that you have two items in your order and we request you to please share the item id for which you did not receive belt.</div>
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<div>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1413539