Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 26 Aug 2020 11:42:42 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello.<div dir="auto">The item is missing in my parcel. I have checked it n it's not there.the missing item is Textured slip on pumps with kitten heels.</div>
<div dir="auto">Size 40.</div>
<div dir="auto">Please do the needful. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Aug 26, 2020, 11:12 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sana,</div>
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<br>Thank you for your patience.<br><br>We would like to inform you that we have processed the refund on 26 Aug, 2020 and the amount you have paid we will refund back to your original payment method in 2 -  15 working days.<br><br>
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<div>We would like to inform you that after checking your order, we found out that your order has been delivered completely.<br> <br>We would request you to please check it once and if you still believe that the item is missing please share the name of the item along with the item id so that we can help you.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1419740