Subject: Ticket Assigned - Conversation with wafa
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 26 Aug 2020 10:56:55 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wafa wafa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  wafa Bot:  Hi Wafa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6216967004 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  966500249820            02:45 PM, 26th Aug                     wafa                    Chat widget opened           02:46 PM, 26th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:52 PM, 26th Aug                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           02:56 PM, 26th Aug                   Shivani                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us.

Thank you for contacting us.           02:56 PM, 26th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1426031