Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Aug 2020 10:47:00 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">
<div>Thanks for your reply please find the attached screenshot of the order details. </div>
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<div dir="auto">Regards,</div>
<div dir="auto">Tariq<br><div class="gmail_extra" dir="auto">
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<div>On Aug 26, 2020 1:48 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div>Hi Tarek,</div>
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Thank you for getting in touch with us.<br>
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We see that you want to exchange the shoe which you ordered from our website due to the sizing issue. <br>
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As per the policy, we do not offer online exchange of any items. However, we would suggest you to visit any nearby Shoemart store and get it exchanged from there providing that the same item is physically available in the store.<br>
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For online, we would recommend that you first return these shoes and then order a new one with the desired size.</div>
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<div>​If youe want to return it online, kindly share your complete collection address so that we can create the return tracking id.<br>
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<div>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br><br><br><br>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">1423688:1125156</span>

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043140945320'>Screenshot_20200826-144538.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1423688