Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 26 Aug 2020 08:53:13 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">????????</div>
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		<td style="width:470px;padding-top:12px;color:#41424e;font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-free. <a href="https://www.avast.com/sig-email?utm_medium=email&amp;utm_source=link&amp;utm_campaign=sig-email&amp;utm_content=webmail" target="_blank" style="color:#4453ea" rel="noreferrer">www.avast.com</a>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Tue, Aug 25, 2020 at 4:59 PM Tmahaaf LLC &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<span style="color:rgb(0,0,0);font-family:Helvetica,Arial,sans-serif;font-size:15px">This is my new order 9799352015</span> and I prefer to resolve my previous issue first.<div><br></div>
<div>I have ordered in my previous order (<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>#9798597506)</span> <b>Slim fit Jeans</b> but i received <b>Skinny Fit Jeans.</b>
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<div><b>Please replace it as soon as possible</b></div>
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<span style="font-size:14px">Best Regards</span><b style="font-size:14px">,</b>
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<b><font style="font-size:14px">Shahid Iqbal</font></b><br>
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<div style='margin:0px 0px 9px;font-family:"Lucida Grande",Helvetica,Verdana,Arial,sans-serif;font-size:13px'><font style="font-size:14px" color="#0000ff">Product Development &amp; Online Marketing Manager</font></div>
<div style='margin:0px 0px 9px;font-family:"Lucida Grande",Helvetica,Verdana,Arial,sans-serif;font-size:13px'><font style="font-size:14px" color="#0000ff">Cell: 0971 50 420 5458, Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></font></div>
<div style='margin:0px;font-family:"Lucida Grande",Helvetica,Verdana,Arial,sans-serif;font-size:13px'><font style="font-size:14px" color="#0000ff">Tareq Matar Al-Hassani Auto Accessories &amp; Fittings L.L.C.<br></font></div>
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        <td style="width:55px;padding-top:13px"><a href="https://www.avast.com/sig-email?utm_medium=email&amp;utm_source=link&amp;utm_campaign=sig-email&amp;utm_content=webmail" target="_blank" rel="noreferrer"><img src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif" alt="" width="46" height="29" style="width: 46px; height: 29px"></a></td>
		<td style="width:470px;padding-top:12px;color:rgb(65,66,78);font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-free. <a href="https://www.avast.com/sig-email?utm_medium=email&amp;utm_source=link&amp;utm_campaign=sig-email&amp;utm_content=webmail" style="color:rgb(68,83,234)" target="_blank" rel="noreferrer">www.avast.com</a>
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<div dir="ltr" class="gmail_attr">On Tue, Aug 25, 2020 at 2:05 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Shahid,</div>
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<div dir="ltr">Thank you for your response.</div>
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<div>This
 is really unfortunate that you had received a wrong item in your 
purchase with us. We understand that you are sceptical about your future
 purchases. </div>

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<div>We would also request you to provide us some snapshots of the wrong item you received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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<div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'></div>
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        <td style="width:55px;padding-top:13px"><a href="https://www.avast.com/sig-email?utm_medium=email&amp;utm_source=link&amp;utm_campaign=sig-email&amp;utm_content=webmail" target="_blank" rel="noreferrer"><img src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif" alt="" width="46" height="29" style="width: 46px; height: 29px"></a></td>
		<td style="width:470px;padding-top:12px;color:rgb(65,66,78);font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-free. <a href="https://www.avast.com/sig-email?utm_medium=email&amp;utm_source=link&amp;utm_campaign=sig-email&amp;utm_content=webmail" style="color:rgb(68,83,234)" target="_blank" rel="noreferrer">www.avast.com</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1412774