Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Aug 2020 05:26:35 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="ltr">Hello<div><br></div>
<div>I want to be contacted today by your management !!!</div>
<div><br></div>
<div>050 4572920 </div>
<div> <br><div><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div>Regards,<br>
</div>Mohamed Abdelrahman Taha<br>
</div></div></div>
<br>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 25 Aug 2020 at 18:20, Mohamed Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">I need return ASAP, for order 9798840008<div><br></div>
<div>Also I will delete your application and will never deal with you again .</div>
<div><br></div>
<div>You sell used items and not match your mentioned specs.</div>
<div><br></div>
<div>3 Pieces Bag set, came as one piece and used and mostly not original.</div>
<div><br></div>
<div>I need a manager to contact me ASAP:</div>
<div><br></div>
<div>050 4572920</div>
<div>
<br><div><div dir="ltr"><div dir="ltr">
<div>Regards,<br>
</div>Mohamed Abdelrahman Taha<br>
</div></div></div>
<br>
</div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Tue, 25 Aug 2020 at 17:49, Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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										Here’s what you need to do next.
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									<a href="https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="display:inline-block" target="_blank" rel="noreferrer">
									<img style="border: 0px; margin: 0px" alt="Babyshop logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-babyshop.png" width="160"></a>
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												<td colspan="2" style="padding:15px 0px 0px">Download
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												<a href="https://itunes.apple.com/ae/app/id1161312755?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" target="_blank" rel="noreferrer">
													<img alt="ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width="19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" target="_blank" rel="noreferrer">
												  <img alt="android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width="19"></a>
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												<a href="https://itunes.apple.com/ae/app/id1161312755?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:rgb(32,32,32)" target="_blank" rel="noreferrer">iPhone</a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:rgb(32,32,32)" target="_blank" rel="noreferrer">Android</a>
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<span>
													<a href="https://www.babyshopstores.com/ae/en/department/clothing?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Clothing</a></span>
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													<a href="https://www.babyshopstores.com/ae/en/department/babygear?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Baby Gear</a></span>
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													<a href="https://www.babyshopstores.com/ae/en/department/nurseryandfeeding?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Nursery &amp; Feeding</a></span>
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													<a href="https://www.babyshopstores.com/ae/en/department/toys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Toys</a></span>
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													<a href="https://www.babyshopstores.com/ae/en/mommys-monday?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Offers</a></span>
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<div style="font-family:Helvetica,Arial,sans-serif;font-size:24px;margin:0px;padding:0px;text-align:left;font-weight:bold;color:rgb(32,32,32);line-height:32px">Thank you for submitting your return request</div>
<div style="font-family:Helvetica,Arial,sans-serif;font-size:16px;margin:0px;padding:10px 0px 0px;line-height:22px;text-align:left;font-weight:normal;color:rgb(32,32,32)">
Hi Mohamed Taha, you’re almost there! You can finish returning this product in a few easy steps:
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                                    <img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/fill-form.png">
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                                 <td width="85%" align="left">
                                 <h4 style="margin:0px;font-size:18px">1. Fill in your bank details</h4>
                                 <div style="margin:10px 0px 0px;font-size:15px;line-height:19px">
                                    <a href="https://www.babyshopstores.com/ae/en/my-account/getBankDetails?nonce=126fae52a3639db1241998b36982a60b58560955508e9d2e1a41c9b6be938005152416ba8c75d88c450e15dddef84228d7febbe551bd1323f0e7e09fcbec8ee6&amp;customerId=bW9oLmFyLnRhaGFAZ21haWwuY29t&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=return_initiation_AE_en" style="padding-right:5px" target="_blank" rel="noreferrer"><font color="#1eb4e1">Enter them here</font></a> so we know where to transfer your refund amount.
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                                 <h4 style="margin:0px;font-size:18px">2. Confirm your pick-up</h4>
                                 <div style="margin:10px 0px 0px;font-size:15px;line-height:19px">Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.</div>
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                                    <img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png">
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                                 <h4 style="margin:0px;font-size:18px">3. Hand over your return</h4>
                                 <div style="margin:10px 0px 0px;font-size:15px;line-height:19px">Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.</div>
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                                    <img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png">
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                                     <h4 style="margin:0px;font-size:18px">4. Receive your refund</h4>
                                     <ul>
                                        <li style="margin:10px 0px 0px;font-size:15px;line-height:19px">
                                                                                        Your product will take 3-5 business days to reach our warehouse.
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                                            We'll take 1 business day to conduct a quality check.
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                                            Your refund will be issued in 2-7 business days after the quality check.
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                        <div style="margin:10px 0px 0px;font-size:15px;line-height:19px">Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.</div>
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		<td style="padding:0px 0px 15px 15px;font-size:15px;font-weight:700;text-align:left;color:rgb(36,36,40)"><span>Need help? Get in touch</span></td>
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										<a href="mailto:[email-masked]?Body=Contacted" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width="38"></a>
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<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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										<a href="https://www.facebook.com/BabyshopArabia" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width="38"></a>
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<strong>Connect with us</strong> on your favourite social network.</div>
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										<a href="https://twitter.com/babyshoparabia" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
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											<div style="margin:0px;padding:0px;line-height:20px">Reach out in 140 characters! We are <strong>@babyshoparabia</strong>.</div>
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										<td><img alt="call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width="38"></td>
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											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Call us on 800-BABYSHOP (800-22297467).</strong> <br>7 days a week, 24 hours a day</div>
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								© 2019 Retail World Limited </span></td>
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							<a href="https://www.babyshopstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:rgb(132,132,131)" target="_blank" rel="noreferrer">Privacy Policy</a>  |
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1423551