Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 25 Aug 2020 11:06:34 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
I did not order thru email but via facebook and you did not provide me an order number.Only tge reference number of my received item.
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, August 25, 2020 1:55:06 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1382026] - Returns
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<div>Hi Moktar,<br>
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Thank you for your patience.</div>
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We sincerely apologise for the late response.</div>
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We would like to inform you that we can not find any order history under your email and we request you to please share the order number and email address which you have used while placing your order.<br>
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We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1382026