Subject: New Reply Received - Lost Transaction
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 Aug 2020 17:17:25 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Lost Transaction   Ticket comment <div>
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<div style="direction: ltr">Hello </div>
<div style="direction: ltr">Untill now I didn’t receive my refund even after 72 hours or more not same the customer service employee told me day before yesterday she said 48 hours and you will have your refund ,, to whom i talk to finish this game ???<span id="ms-outlook-ios-cursor"></span>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, August 24, 2020 11:16:20 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1414971] - Lost Transaction
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<div dir="ltr">Hi Wessam,</div>
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<div>Thank you for shopping with us.</div>
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<div> With reference to order number #8398716030</div>
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<div>We'd like to confirm that the order has not been placed successfully and we request you to please place a new order again with us so we will be able to confirm &amp; deliver it to you.</div>
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<div>We have forwarded your refund issue to our concern team. Once we will get any update we will get back to you.</div>
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<div>Feel free to get in touch with us for further assistance.<br style="font-weight:inherit; box-sizing:inherit">
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1414971