Subject: New Reply Received - Returns
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 24 Aug 2020 12:25:32 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div>Thank you for quick reply</div>
<div>please find attached some photos for the damaged received item.</div>
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<img class="ymail-preserve-class inline-image-guid-CD7A4CB1-8616-4151-B94E-A41A15F35845 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MDE1NTE3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.EMUlVxQYzRNQwR-t1h0sdWqZITE7MFN7YGDn34foHAc" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-1322DE5B-BFBE-43FD-98EE-1A9C44A3BA97 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MDE1NTE3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.g4PPbHaxmvB-X8Dql5kNP0bWkPFF6AOqoZ1BQLknHXY" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-416AD470-EDC7-4006-BCFD-267E5EA42B82 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MDE1NTE4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.DsfubMjhNnxIYyyc8JowaQr7T9CC4aqWxIvxffHVAL4" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-91E4C729-A701-4178-8BE8-346C54ACB279 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MDE1NTE4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ddAl50Mmu91BugO3PkwmPbpypNLbdc7bnvXu8K2AHlw" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-5E43B3A2-86B0-4747-8B8A-5DA85B490F96 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MDE1NTE4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o9qkfzPxhmWlYaA30NZ5pWzoiKilb_MVX2XHnrwVjZQ" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, August 24, 2020, 2:28 PM, Lifestyle &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv6861725118"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Asmaa,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr"> <br style="">With reference to order no #8373581491<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This
 is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. </div>

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<div>We would also request you to provide us some snapshots of the damaged item you have received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div class="yiv6861725118yqt1123800291" id="yiv6861725118yqtfd97527">
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1417619