Subject: New Reply Received - Complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 Aug 2020 09:44:20 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Complain  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Ok send the money in this account please<br>
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Thank you for your order. Order 7698619571 for Frozen Print 3-Wheel Scooter  ...  for BHD 16.26 is confirmed. Expect delivery by 26-08-2020.<br>
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This is my order number<br>
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I paid cash on delivary<br>
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And i want in my account i dont want in the website!!<br>
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No. Order 7698619571<br>
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I pin number account : <br>
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BH04KHCB00200059468001<br>
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My husbend account.<br>
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Aramix already they received the wrong product. <img id="90c1478a-e5aa-4d26-8585-159ec1bfeeed" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MDA5MjIxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WkEBE-xsG85YN99o4wFP_ZwS5siwv77t6GrjClVlFrE" alt="Image" style="max-width: 100%">
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, August 24, 2020 12:15:14 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1417587] - Complain
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<div>Hi Zainab,</div>
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<div>Thank you for getting in touch with us.</div>
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With reference to order no #7698619571
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases. </div>
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<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.</div>
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<div>We would like to inform you that we have create a return request for the item on 23 Aug, 2020.</div>
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<div>Our courier team will contact you in 3 - 5 working days for the collection under the tracking id #45443405965.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1417587