Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 24 Aug 2020 09:43:14 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Dear Support Team,<div dir="auto"><br></div>
<div dir="auto">How can I reorder the same item, and am I suppose to bear the shipping cost this time again,Kindly advice.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Thank you,</div>
<div dir="auto">Yatin</div>
<div dir="auto">0561549419</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Aug 23, 2020, 9:43 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Yatin,<br><br>Thank you for getting in touch with us.<br><br>With reference to order no #9798545165<br><br>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>During quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and we will process the refund  as soon as possible.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why the item was not shipped in your order.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br><br>
</div>
</div>
<div dir="ltr">
<div><br></div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1413890