Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Aug 2020 08:15:54 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="ltr">
<div class="gmail_default" style="color:#0000ff">Thanks a lot, I will follow your instructions.</div>
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<div class="gmail_default" style="color:#0000ff">Regards</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Aug 23, 2020 at 10:49 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Zeeshan​,</div>
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<div style="box-sizing:border-box;word-break:break-word" dir="ltr">Thank you for getting in touch with us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">With reference to order no #<span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline' dir="ltr">6217864946</span>
<br style="box-sizing:border-box"><br style="box-sizing:border-box">We are really sorry for the inconvenience caused to you.</div>
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<br style="box-sizing:border-box">We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br style="box-sizing:border-box">
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Feel free to get in touch with us for further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team <br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1415210