Subject: Ticket Assigned - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 23 Aug 2020 04:46:02 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect Hello
Order Number
6215689720

I placed my order 9 days ago and it is still not available for collection
I did not receive any message from you 

Kindly let me know when can I collect my parcel as soon as possible

This is the first time it happened 

iOS Version: 13.6.1
App Version: 9.1.1 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1414082