Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Aug 2020 16:22:15 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thank you for your response<div dir="auto">I have cleared the cache and reinstalled the app but unfortunately  not fixed</div>
<div dir="auto">My app version is 7.3</div>
<div dir="auto">Android version</div>
<div dir="auto">If this help i want to say that this is happening with me in centerpoint and splash apps but not in max app</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 22 Aug 2020, 17:55 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Mai,</div>
<div><br></div>
<div dir="ltr">
<div dir="ltr">Thank you for your response.</div>
<div>
<br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'>
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<div>We apologise for the inconvenience caused to you.</div>
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<br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'>
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<div>We would like you to clear the cache of your app. You can also reinstall or update your application.</div>
<div><br></div>
<div>If you still face the same issue please provide us the following details:</div>
<div>1. App Version</div>
<div>2. Android/iOS Version</div>
<div>3. Screenshot of the issue.</div>
<div dir="ltr">4. Name and screenshot of the item.</div>
<div>
<br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'>
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<div>Feel free to reach out to us if you need any further assistance.</div>
<div>
<br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'>
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<div>Your friends,</div>
<div>The Support Team</div>
</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043139839282'>Screenshot_20200822-192023_Centrepoint.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043139839283'>Screenshot_20200822-191916_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1344421