Subject: New Reply Received - Re: We’ve received your online return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 22 Aug 2020 15:11:47 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: We’ve received your online return request.  Ticket comment <div><div dir="auto">Courier tracking number is FP0817000373 and these two dresses I have returned to the courier guy he didn’t call me he said he’s from max to collect these two dresses and he didn’t give any receipt. Hope you will refund the amount for these two dresses and if you don’t refund I will complaint about your company on social media .<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzOTgzMjQ5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dtc-3rMxpGg3AYoDKFj9FyBzK4MthwvhK3uzTNYE8dU" style="max-width: 100%"></div>
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<div>On Sat, 22 Aug 2020 at 5:49 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><br><div dir="ltr">Hi Irtiza,</div>
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<br><br><div dir="ltr">Thank you for your response.</div>
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<br><br><div dir="ltr">We would be happy to help you. However for us to check and investigate, we would need some more information. Please share the tracking id under which the courier team collected the items and also share the name of the items along with the item id which you have returned.</div>
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<br><br><br><br><div style="box-sizing:border-box;word-break:break-word">We look forward to hearing from you.<br><br><div><br style="box-sizing:border-box"></div>
<br><br><div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<br><br><div>Your friends,</div>
<br><br><div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1396467