Subject: New Reply Received - Fwd: Missing wheel order 9797781245
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Aug 2020 14:01:34 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Fwd: Missing wheel order 9797781245  Ticket comment <div><br></div>
<div>
<div dir="auto">Hi</div>
<div dir="auto">Did you issue a refund ?</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 22 Aug 2020 at 5:28 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<br><br>	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<br><br><div dir="ltr">
<br><br><div>Hi Metelskaya,</div>
<br><br><div><br></div>
<br><br><div dir="ltr">
<br><br><div>Thank you for getting in touch with us.<br><br>With reference to order number #9797781245<br><br><br><br>
</div>
<br><br><div><div>We apologize for the inconvenience caused.<div> <br>This is really unfortunate that you had received a missing piece in your purchase with us. We understand that you are skeptical about your future purchases. <br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products all your products for your future purchases.</div>
<br><br><div><br></div>
<br><br><div dir="ltr">We can see that you have already created a return request for the item on 19 Aug, 2020 and our courier team will contact you in 3 - 5 working days for the collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
</div>
<br><br>
</div></div>
<br><br>
</div>
<br><br>
</div>
<br><br><div dir="ltr">
<br><br>
</div>
<br><br>
</div>
<br><br><br><br><br><br>	<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1397603