Subject: New Reply Received - My Account
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 22 Aug 2020 10:04:31 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="ltr">
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<div>Hi Team,</div>
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<div>I tried all. Check the screenshot below. When I try to register this is showing.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzOTc5NzM2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BZ0bIDHAgffDqweCj1MTO_jjVSyWIQbiaON_DZUMdb4" alt="image.png" width="433" height="243" style="margin-right: 0px"><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Aug 22, 2020 at 12:30 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div>Hi Selma,<br><br>Thank you for you response.</div>
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<br>We apologise for the inconvenience caused to you.<br><br>We would like to inform you that we can find any account linked with the provided email address.</div>
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<div dir="ltr">However, we request you to please clear the cache of your app. You can also reinstall or update your application. Also, check your network connectivity.<br><br>If you still face the same issue please provide us the following details:</div>
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<br>1. App Version<br>2. Android/iOS Version<br>3. Screenshot of the issue.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1401031