Subject: New Reply Received - Returns order id : 6485775114 .Due to Covid
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 19 Aug 2020 10:13:28 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns order id : 6485775114 .Due to Covid  Ticket comment <div dir="ltr">Please let me know the status of my refund for the below request.<div><br></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzODc0OTkwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4kxOUe_EWstuBbXBVV9UivcBKKsqyO3xUtSviQ1830s" alt="image.png" width="517" height="223"><br>
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<div>On Mon, Aug 3, 2020 at 1:39 PM Farveen Hassan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">You have arranged a pickup on aramex <span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>under the tracking id #46068418491.</span>  <div>i didnt received a call yet. is it possible to return to store and issue a refund. please guide me as soon as possible. this is very urgent and its been more than  2 months since i ordered. please kindly do the action needed.</div>
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<div>please let me know if i am able to return to the nearest splash store.</div>
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<div>please kindly arrange an alternate pickup form instore.</div>
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<div>my location is in dammam</div>
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<div>order id : 6485775114 (Bossini Striped Shirt with Long Sleeves and Spread Collar)  <br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzODc0OTkwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.r7slso5ojfHwX--YKn5tAXPjtV2Y0GVMJYC1deY91NQ" alt="image.png" width="452" height="114"><br>
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<div dir="ltr"><font color="#444444"><span style="background-color:rgb(255,255,255)">Sincerely,<br>Farveen Hassan.<br><span style="font-family:Arial,sans-serif;font-size:14.6667px">Mobile: +966547088226</span></span></font></div>
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<font color="#444444"><span style="background-color:rgb(255,255,255)"><font><span style="font-size:14.6667px">Website: <a href="http://farveenhassan.com" target="_blank" rel="noreferrer">farveenhassan.com</a><br></span></font><span style="font-size:12.8px">Skype ID : farveen.hassan</span></span><br></font><br>
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<div dir="ltr"><font color="#444444"><span style="background-color:rgb(255,255,255)">Sincerely,<br>Farveen Hassan.<br><span style="font-family:Arial,sans-serif;font-size:14.6667px">Mobile: +966547088226</span></span></font></div>
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<font color="#444444"><span style="background-color:rgb(255,255,255)"><font><span style="font-size:14.6667px">Website: <a href="http://farveenhassan.com" target="_blank" rel="noreferrer">farveenhassan.com</a><br></span></font><span style="font-size:12.8px">Skype ID : farveen.hassan</span></span><br></font><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1326537