Subject: Ticket Assigned - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 19 Aug 2020 07:15:00 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I have ordered 9 shirts online - Large.
Unfortunately they are too big for me, I would like to exchange them for a medium.
I had them delivered to me today.
I can bring the shirts to one of the stores for the exchange.
Please let me know asap https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1401134