Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Aug 2020 13:57:47 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6216021293 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:49 PM, 18th Aug                     hello                    Ok           05:49 PM, 18th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:50 PM, 18th Aug                     hello                    I want to change my contact number the delivery is out but I lost my phone           05:51 PM, 18th Aug                     hello                    Or can you provide me the person contact number who is delivering my shipment           05:51 PM, 18th Aug                   Shivani                    Kindly share the updated contact number so that we can forwrad it our courier team.           05:53 PM, 18th Aug                     hello                    0581841116           05:54 PM, 18th Aug                     hello                    It’s showing out for delivery or I will pick from any stores of centre point           05:55 PM, 18th Aug                   Shivani                    Thank you for your response.           05:55 PM, 18th Aug                   Shivani                    We will forward your contact number to our team and update you on your email.           05:55 PM, 18th Aug                     hello                    Ok thanks           05:57 PM, 18th Aug                   Shivani                    You're most welcome.           05:57 PM, 18th Aug                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           05:57 PM, 18th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1401700