Subject: Ticket Assigned - Conversation with yasir
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Aug 2020 13:26:06 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yasir yasir                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yasir Bot:  Hi Yasir ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568627186            05:11 PM, 18th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:11 PM, 18th Aug                     yasir                    i need to know how long it takes for refund           05:13 PM, 18th Aug                   Shivani                    Kindly share the order number.           05:13 PM, 18th Aug                     yasir                    648851373423999991           05:14 PM, 18th Aug                   Shivani                    Kindly share the correct order number.           05:16 PM, 18th Aug                     yasir                    Chat widget opened           05:17 PM, 18th Aug                     yasir                    6488513734           05:17 PM, 18th Aug                   Shivani                    Thank you for the detail.           05:17 PM, 18th Aug                   Shivani                    Are you talking about the refund for the item #Eligo Striped T-shirt with Short Sleeves and Pocket           05:19 PM, 18th Aug                     yasir                    yes..1 item with amount 50 was cancelled           05:19 PM, 18th Aug                   Shivani                    Thank you for confirming us.           05:21 PM, 18th Aug                   Shivani                    We will forward your refund request to our concern team.           05:21 PM, 18th Aug                   Shivani                    Once we will process the refund, we will upadte you on your email.           05:22 PM, 18th Aug                   Shivani                    Is there anything else I can help you with?            05:22 PM, 18th Aug                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           05:25 PM, 18th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1401540