Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Aug 2020 12:51:51 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555019085            04:42 PM, 18th Aug                     hi                    I have proplem to sign in on application conterpoint           04:43 PM, 18th Aug                     hi                    I can sign in only on website           04:43 PM, 18th Aug                     hi                    But the application not working           04:44 PM, 18th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:44 PM, 18th Aug                     hi                    I can’t sign in on the application           04:44 PM, 18th Aug                     hi                             04:46 PM, 18th Aug                     hi                    Chat widget opened           04:46 PM, 18th Aug                   Shivani                    We apologise for the inconvenience caused to you.           04:47 PM, 18th Aug                     hi                    Why I can’t sign ??           04:48 PM, 18th Aug                     hi                    I try to sign on website and on my android phone and its working           04:49 PM, 18th Aug                   Shivani                    We would like you to clear the cache of your app. You can also reinstall or update your application.           04:49 PM, 18th Aug                     hi                    But on my apple iphone Ios not working           04:49 PM, 18th Aug                     hi                    Its update it on last update           04:50 PM, 18th Aug                     hi                    Should i Try to delet it And reinstalled??           04:50 PM, 18th Aug                   Shivani                    Yes, try to reinstall it.           04:50 PM, 18th Aug                   Shivani                    Also clear the cache of the app.           04:50 PM, 18th Aug                   Shivani                    Is there anything else I can help you with?            04:50 PM, 18th Aug                     hi                    I will try now           04:51 PM, 18th Aug                   Shivani                    Ok           04:51 PM, 18th Aug                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           04:51 PM, 18th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1401401