Subject: Ticket Assigned - Conversation with suhail
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Aug 2020 12:33:32 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suhail suhail                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  suhail Bot:  Hi Suhail ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9797849820 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507110978            04:23 PM, 18th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:24 PM, 18th Aug                     suhail                    Order number : 9797849820           04:24 PM, 18th Aug                     suhail                    Can be delivered today?           04:25 PM, 18th Aug                     suhail                    Actually im traveling tomorrow morning           04:25 PM, 18th Aug                     suhail                    Hello           04:25 PM, 18th Aug                     suhail                    /startOver           04:26 PM, 18th Aug                     suhail                    Chat widget opened           04:26 PM, 18th Aug                     suhail                    Chat widget opened           04:27 PM, 18th Aug                     suhail                    /startOver           04:27 PM, 18th Aug                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           04:27 PM, 18th Aug                     suhail                    Chat widget opened           04:28 PM, 18th Aug                     suhail                    Okay           04:28 PM, 18th Aug                     suhail                    Chat widget opened           04:28 PM, 18th Aug                   Shivani                    Thank you for holding up            04:29 PM, 18th Aug                   Shivani                    We would like to inform you that your order has been shipped on 18 Aug, 2020 and our courier team will contact you soon to arrange the delivery.           04:30 PM, 18th Aug                   Shivani                    Is there anything else I can help you with?            04:31 PM, 18th Aug                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:33 PM, 18th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1401327