Subject: Ticket Assigned - Conversation with darell
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Aug 2020 12:25:27 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with darell darell                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  darell Bot:  Hi Darell ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  12345 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528129938            04:16 PM, 18th Aug                     darell                    okay           04:16 PM, 18th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:19 PM, 18th Aug                     darell                    hi           04:20 PM, 18th Aug                     darell                    can you help me if which store location have anta basketball stock           04:21 PM, 18th Aug                     darell                    i want to try to fit before ordering online           04:21 PM, 18th Aug                   Shivani                    We would like to inform you that store and online are two different platform and we do not have any information regarding the store stock.           04:21 PM, 18th Aug                   Shivani                    We request you to please visit the store to check the product availability.           04:22 PM, 18th Aug                     darell                    okay           04:22 PM, 18th Aug                   Shivani                    Is there anything else I can help you with?            04:22 PM, 18th Aug                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:25 PM, 18th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1401293