Subject: Ticket Assigned - Conversation with farheen
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Aug 2020 12:23:42 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with farheen farheen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  farheen Bot:  Hi Farheen ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567225206            04:15 PM, 18th Aug                     farheen                    Okay           04:16 PM, 18th Aug                   Shivani        
             Thank you for contacting us. My name is Shivani. How may I help you?           04:19 PM, 18th Aug                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           04:22 PM, 18th Aug                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:23 PM, 18th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1401281