Subject: New Reply Received - Order# 6215440508
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 18 Aug 2020 11:30:49 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order# 6215440508  Ticket comment <div dir="auto">Good afternoon,<div dir="auto"><br></div>
<div dir="auto">Will you change my items or I can get a refund? I really want these boxer shorts can you change it without missing items.</div>
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<div>On Tue, Aug 18, 2020, 2:08 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jan​,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">With reference to order no #6215440508<br style="box-sizing:border-box">
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<br style="box-sizing:border-box">We are truly sorry to hear that you have received a missing item in your recent purchase with us.</div>
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<div dir="ltr">We have forwarded your issue to our concern team and please be assured this will not repeat in future again.</div>
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<div dir="ltr">We would like to inform you that we have create a return request for both the items.<br><br>Our courier team will contact you in 3 - 5 working days for the collection​ under the tracking id #46171615512.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1396432