Subject: Ticket Assigned - Conversation with AliElamin
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Aug 2020 08:44:22 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with AliElamin AliElamin                    Bot:  Hi again! Bot:  Please enter your name Customer:  ali Bot:  Hi Ali ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9797777955 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:38 PM, 18th Aug                     AliElamin                    Order update 9797777955           12:39 PM, 18th Aug                   Shivani                    Thank yo
 u for contacting us. My name is Shivani. How may I help you?           12:39 PM, 18th Aug                   Shivani                    We would like to inform you that your order us ready for pick up at store.           12:40 PM, 18th Aug                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:42 PM, 18th Aug                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:44 PM, 18th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1400325