Subject: New Reply Received - Re: Your partial cancellation has been processed
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 Aug 2020 20:01:18 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div dir="auto">Alright thank you </div>
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<div>On Mon, Aug 17, 2020, 12:46 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Resty,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr">With reference to order no #6216217389</div>
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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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During quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order.<div><br></div>
<div>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same item.</div>
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<div>Feel free to reach out to us if you need any further assistance.<br><br>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1392495