Subject: Ticket Assigned - Conversation with emma de jesus
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 17 Aug 2020 13:31:22 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with emma de jesus emma de jesus                    Bot:  Hi again! Bot:  Please enter your name Customer:  emma de jesus Bot:  Hi Emma De Jesus ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6216103104 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:22 PM, 17th Aug                     emma de jesus                    i will just asked about my order to change the adress           05:22 PM, 17th Aug                   Abhishek                   Hi, Thank you for contacting us. My name is Abhishek. How may I help you?           05:22 PM, 17th Aug                     emma de jesus                    i will change tje adress of my order           05:23 PM, 17th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:27 PM, 17th Aug                   Shivani                    We would like to inform you that we can only change the address within the same city.           05:28 PM, 17th Aug                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           05:29 PM, 17th Aug                   Shivani                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us

Thank you for shopping with us.           05:31 PM, 17th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1397692