Subject: Ticket Assigned - Conversation with shameer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 17 Aug 2020 12:14:33 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shameer shameer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shameer Bot:  Hi Shameer ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6216499481 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966559994283            03:55 PM, 17th Aug                     shameer                    Okay           03:56 PM, 17th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:57 PM, 17th Aug                     shameer                    6216499481           03:57 PM, 17th Aug                     shameer                    This is mine and some one call me for delivery and I given the location           03:57 PM, 17th Aug                     shameer                    Now systems shows its delivered           03:58 PM, 17th Aug                     shameer                    But I didn’t get the item           03:58 PM, 17th Aug                     shameer                    Chat widget opened           03:58 PM, 17th Aug                     shameer                             03:58 PM, 17th Aug                   Shivani                    We sincerely apologies for the inconvenience caused to you.           03:59 PM, 17th Aug                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           03:59 PM, 17th Aug                     shameer                    Chat widget opened           04:06 PM, 17th Aug                   Shivani                    Thank you for holding up            04:09 PM, 17th Aug                   Shivani                    We would like to inform you that our team contacted you on #  559994283 and delivered your order on 17 Aug, 2020.           04:09 PM, 17th Aug                   Shivani                    Is there anything else I can help you with?            04:12 PM, 17th Aug                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           04:13 PM, 17th Aug                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           04:14 PM, 17th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1397363