Subject: Ticket Assigned - Conversation with saba qureshi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 17 Aug 2020 11:52:46 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saba qureshi saba qureshi                    Bot:  Hi again! Bot:  Please enter your name Customer:  saba qureshi Bot:  Hi Saba Qureshi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8396570665 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096565826456            03:44 PM, 17th Aug                     saba qureshi                    ok           03:44 PM, 17th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:46 PM, 17th Aug                     saba qureshi                    Yea i placed click n collect order but no update yet           03:48 PM, 17th Aug                     saba qureshi                    Order number 8396570665           03:48 PM, 17th Aug                     saba qureshi                    Placed it on 9th of august           03:48 PM, 17th Aug                   Shivani                    We would like to inform you that your order is ready for pick up at store.           03:49 PM, 17th Aug                   Shivani                    Kindly visit the store and collect your order.           03:50 PM, 17th Aug                     saba qureshi                    But y no email or on the app           03:50 PM, 17th Aug                   Shivani                    You can show them your order confirmation email in order to collect the order.           03:50 PM, 17th Aug                   Shivani                    Is there anything else I can help you with?            03:51 PM, 17th Aug                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           03:52 PM, 17th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1397273