Subject: Ticket Assigned - Conversation with anil kumar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 17 Aug 2020 11:14:47 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anil kumar anil kumar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anil kumar Bot:  Hi Anil Kumar ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96565554729            03:09 PM, 17th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:11 PM, 17th Aug                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           03:13 PM, 17th Aug                   Shivani                    Hi, 

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Thank you for contacting us.           03:14 PM, 17th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1397120