Subject: Ticket Assigned - Conversation with ehsanul haque
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 17 Aug 2020 10:56:47 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ehsanul haque ehsanul haque                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ehsanul haque Bot:  Hi Ehsanul Haque ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7697640534 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097333733199            02:46 PM, 17th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:46 PM, 17th Aug                     ehsanul haque                    Hi           02:46 PM, 17th Aug                     ehsanul haque                    My order is still not received by Aramex as per their status.           02:47 PM, 17th Aug                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:47 PM, 17th Aug                     ehsanul haque                    Ok           02:48 PM, 17th Aug                   Shivani                    Thank you for holding up            02:48 PM, 17th Aug                   Shivani                    We would like to inform you that the orders usually delivered within 2 - 3 working days.           02:49 PM, 17th Aug                   Shivani                    The order will be hand over to the courier team as soon as possible.           02:49 PM, 17th Aug                     ehsanul haque                    When I did the order, it's showing will take 1 to 2 working days.           02:50 PM, 17th Aug                     ehsanul haque                    Today's the 3rd day           02:50 PM, 17th Aug                   Shivani                    We sincerely apologies for the inconvenience caused to you.           02:51 PM, 17th Aug                   Shivani                    We will forward your issue to our concern team and get back to you on your email.           02:51 PM, 17th Aug                   Shivani                    Is there anything else I can help you with?            02:51 PM, 17th Aug                     ehsanul haque                    Wjen I will receive my order?           02:51 PM, 17th Aug                   Shivani                    We will forward your issue on priority.           02:52 PM, 17th Aug                     ehsanul haque                    Please do. It's would be better I collect my order from your store.           02:53 PM, 17th Aug                   Shivani                    Please allow us some time to resolve your issue.           02:53 PM, 17th Aug                   Shivani                    We will get back to you on your email.           02:53 PM, 17th Aug                   Shivani                    Is there anything else I can help you with?            02:53 PM, 17th Aug                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           02:56 PM, 17th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1397007