Subject: Ticket Assigned - Conversation with merlin fernandes
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 17 Aug 2020 10:38:36 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with merlin fernandes merlin fernandes                    Bot:  Hi again! Bot:  Please enter your name Customer:  merlin fernandes Bot:  Hi Merlin Fernandes ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8828282 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096555497680            02:32 PM, 17th Aug                     merlin fernandes                    Chat widget opened           02:33 PM, 17th Aug                     merlin fernandes                    need to unlock my shukran card           02:33 PM, 17th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:33 PM, 17th Aug                   Shivani                    Kindly share your registered email address.           02:35 PM, 17th Aug                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           02:36 PM, 17th Aug                   Shivani                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us.

Thank you for contacting us.           02:38 PM, 17th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1396909