Subject: Ticket Assigned - Conversation with mariam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 17 Aug 2020 10:28:54 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mariam mariam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mariam Bot:  Hi Mariam ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096598873250            02:19 PM, 17th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:20 PM, 17th Aug                     mariam                    I want to ask about my money i have returned my table since 4/8 and you didn’t return my money to my card           02:21 PM, 17th Aug                   Shivani                    We sincerely apologies for the inconvenience caused to you.           02:22 PM, 17th Aug                   Shivani                    Kindly share the order number.           02:22 PM, 17th Aug                     mariam                    i lost the bill           02:23 PM, 17th Aug                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:24 PM, 17th Aug                     mariam                    My lost bill was on my mother phone number witch is 009666841685           02:25 PM, 17th Aug                   Shivani                    We are unable to check any details by your provided email address and contact number.           02:25 PM, 17th Aug                     mariam                    We bought it from avenues           02:25 PM, 17th Aug                   Shivani                    Is this store purchase or online purchase?           02:26 PM, 17th Aug                     mariam                    Store           02:26 PM, 17th Aug                     mariam                    0096566841685           02:26 PM, 17th Aug                     mariam                    This is the phone number           02:27 PM, 17th Aug                   Shivani                    We would request you to please visit the store and they would be happy to help you.           02:27 PM, 17th Aug                     mariam                    Ok thank u           02:27 PM, 17th Aug                   Shivani                    You're most welcome.           02:28 PM, 17th Aug                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           02:28 PM, 17th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1396866