Subject: Ticket Assigned - Conversation with asim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Aug 2020 10:02:41 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asim asim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asim Bot:  Hi Asim ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6216486401 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0592325110            01:51 PM, 17th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:52 PM, 17th Aug                     asim                    Hello           01:52 PM, 17th Aug                     asim                    can u speak hindi           01:52 PM, 17th Aug                     asim                    i want to track my order           01:53 PM, 17th Aug                     asim                    and i want details of driver contact #           01:53 PM, 17th Aug                   Shivani                    We will only be able to assist you in English.           01:54 PM, 17th Aug                     asim                    my order is out for delivery           01:55 PM, 17th Aug                     asim                             01:55 PM, 17th Aug                     asim                    ths showing arrived at destination           01:55 PM, 17th Aug                     asim                    i want the contact # delivery person.           01:56 PM, 17th Aug                     asim                    because i m not in my home now. so i can contact him..           01:56 PM, 17th Aug                   Shivani                    We would like to inform you that once your order will be out for delivery, Our courier team will contact you.           01:58 PM, 17th Aug                     asim                    my order is on the way.           01:58 PM, 17th Aug                     asim                    they not yet contact me           01:59 PM, 17th Aug                   Shivani                    Your order is arrived at the destination and once it will out for delivery our team will contact you.           01:59 PM, 17th Aug                     asim                    my order is already out for delivery           01:59 PM, 17th Aug                     asim                    ok. Thank You.           01:59 PM, 17th Aug                   Shivani                    You're most welcome.           02:00 PM, 17th Aug                     asim                             02:00 PM, 17th Aug                   Shivani                    Is there anything else I can help you with?            02:00 PM, 17th Aug                     asim                    i recived this email.           02:00 PM, 17th Aug                     asim                    on the way means its out for delivery right           02:00 PM, 17th Aug                   Shivani                    This email states that your order has been shipped from warehouse.           02:00 PM, 17th Aug                   Shivani                    Once it will be out for delivery, it will show as your order is out for delivery.           02:01 PM, 17th Aug                     asim                    Ok Thanks Shivani.           02:01 PM, 17th Aug                   Shivani                    You're welcome.           02:02 PM, 17th Aug                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           02:02 PM, 17th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1396735