Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 15 Aug 2020 14:40:19 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black; text-align: left">
Attached are the pictures of my actual ordeelr, which is the "ADIDAS" Shirts. And the items you gave me which are the "PUMA" but with lacoste on the neck, I don't know which brand are those really, it's sp confusing coz the logo on the shirts are different
 from the logo on the nape which is "lacoste".<br>
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<img id="46bdc73d-aa9b-43f6-bee4-0317b87e4282" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzNzYxMzM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PJBMtvAImQVb27St-xO44ZEfiE1UIFe16j0g1oIGEKc" alt="Image" style="max-width: 100%">
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<img id="f9a150a2-c642-4457-b550-c98a3cb1a8a2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzNzYxMzQwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BNRYcMmMlOLGFagsXiENNbWNo1uXfLdX2hThnAzHLfM" alt="Image" style="max-width: 100%">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, August 15, 2020 4:21:44 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1382026] - Returns
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<div dir="ltr">Hi Moktar,</div>
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<div dir="ltr">Thank you for your response.<br>
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<div>We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your order number.</div>
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<div style="box-sizing:border-box; word-break:break-word">We look forward to hearing from you.
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1382026