Subject: New Reply Received - Re: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 15 Aug 2020 11:38:26 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div>Thank you for your response.</div>
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<div>On Sat, Aug 15, 2020 at 2:16 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Manju,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr">With reference to order no #7696871586</div>
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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div>During quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order.</div>
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<div>We will not be happy either if you receive bad items in your order, this is the reason why the item was not shipped in your order and we have not charged for this item.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1383814