Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 14 Aug 2020 09:20:20 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div><div dir="auto">Hi</div></div>
<div dir="auto">The order was missing two pieces of trunks  (orange one in the middle set and the black one in the last set )</div>
<div dir="auto">I request either you deliver the missing two (it is ok to deliver different shape and color as long as it is medium in size) or give me a financial compensation </div>
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<br><div dir="auto"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzNzI3MDg0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5-z0QRYeF4-GhuQXo5ZTcMiNi91soJ8FCpDxiT0ucTY" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 14 Aug 2020 at 12:11 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><br><div dir="ltr">Hi Abdullah,<br><br><br><br>
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<br><br><div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order number #6214972535<br><br><br><br>
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<br><br><div><div>We apologize for the inconvenience caused.<div> </div>
<br><br><div>We would like to inform you that after checking your order, we found out that your order has been delivered completely.</div>
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<br><br><div>We<br><br> would request you to please check it once and if you still believe that<br><br> the item is missing please share the name of the item along with the <br><br>item id so that we can help you.</div>
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<br><br><div>We look forward to hearing from you.<br><br style="box-sizing:border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing:border-box">Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1382297